Ethical Performance
inside intelligence for responsible business

EDF Energy UK plc has published its 2012 Sustainability Report


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The report provides an update on EDF Energy's 2012 performance against its Sustainability Commitments, and wider context on recent business performance and achievements.

EDF Energy was awarded ‘Platinum Big Tick’ in the 2012 Business in the Community (BITC) Corporate Responsibility Index with an overall score of 95%. This placed the company as Best in Sector. In addition, the business was awarded a further six ‘Big Ticks’ in BITC’s National Responsible Business Awards programme. They were also highly commended in the first ever pan-European CSR Awards and were winners of the Environmental Leadership award in the Energy and Environment awards.

More details on key sustainability achievements are available at
Performance highlights include:

  • Achieving  the company’s best ever safety performance. Continuous improvement over the past five years means the Lost-Time Incident (LTI) rate has been reduced by 85%.
  • Producing  60TWh of low-carbon electricity from the nuclear generation fleet –  its best performance in seven years and enough to power 50% of UK homes.
  • Achieving the Diversity Works for London Gold Standard for the company’s approach to diversity and inclusion, joining only three other companies to hold this standard.
  • Reaching  a record number of household customer accounts, with more than one million accounts having switched to the company’s low-carbon nuclear backed Blue product.
  • Ensuring  that 171,000 of EDF Energy’s most vulnerable elderly customers, identified by the UK Government as being most in need, benefitted from an energy rebate in Winter 2012.
  • Engaging with over 9.3 million young people by the end of 2012 through the company’s sustainable schools programme, The Pod, since its launch in September 2008.If you have any comments or suggestions please email

The report has been independently assured by TwoTomorrows using the AA1000 Assurance Standard (AA1000AS) (2008), Type 2 assurance.

A strong feature in EDF Energy’s report is the work the company is doing to rebuild trust with customers. Our Customer Commitments were launched in Parliament in March 2012 and outlines what the company is doing to ensure better service, fair value and simplicity for all of its customers. The company also launched Our Customer Commitments for business customers in April 2012.

These all form part of EDF Energy’s approach to being a leading and responsible business.

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