Ethical Performance
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M&S publishes its first update on Plan A 2020 and how it creates sustainable value


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The 2015 M&S Plan A Report is the international retailer’s first update on its Plan A 2020 targets launched last year.

The report is independently assured to AA1000AS and ISAE3000 and uses GRI G4 as an index.  Carbon emissions are reported in accordance with the new WRI/ WBCSD Scope 2 guidance on procured renewable energy and carbon neutrality to PAS2060.

The report also features an extended commentary from Jonathon Porritt on behalf of the M&S Sustainable Retail Advisory Board. Forty seven targets have been met; 9 haven’t; 39 are on-track; 2 are behind schedule and a small number of brand new targets have yet to be started.

2014/15 highlights include:

  • Incorporating an M&S Plan A social or environmental quality into 64% of M&S products
  • Plan A contributing a further £160m in net business benefits.
  • Opening the UK’s large single roof-mounted solar panel array at its Castle Donington warehouse and completing its biggest Plan A retro-fit at its Newcastle city centre store.
  • Improving energy efficiency in its UK and Republic Of Ireland operations by 36% since 2006/07.
  • Offering over 2,000 Make Your Marks/ Movement to Work placements for young unemployed people, with 62% going on to find work.
  • Exceeding Boardroom gender diversity targets with 38% female Board members and over 70% of senior appointments being made to internal candidates.
  • Donating and helping to raise over £20m for international, national and local charities.
  • M&S employees completing over 5,000 days of paid volunteering.
  • Launching the M&S Global Community Programme with 23 major projects to help people across 14 countries.
  • Providing training for 652,000 workers in M&S General Merchandise supply chains since 2010.
  • 32% of M&S food coming from factories meeting, or exceeding, the M&S Silver Sustainable Factory Standard.
  • Over 100 of the largest factories that supply M&S clothing adopting energy saving best practices.
  • 100% of M&S wild fish coming from sustainable sources (or those working to be sustainable) and 100% of farmed fish meeting M&S responsible sourcing standards.
  • 98% of M&S wood materials being FSC, recycled or from sources that otherwise protect forests and communities.

In addition, the 2015 M&S Annual Report is its second Integrated Annual Report and illustrates how all six capitals are managed within the M&S business model to create sustainable value for shareholders and other stakeholders.
About M&S
Marks & Spencer (M&S) was founded in 1884 and is a global, multi-channel retailer of mainly own-brand, high quality, great value food, clothing and home products. There are over 1,300 M&S stores worldwide.  Its core purpose is  Enhancing Lives, Every Day with values of Inspiration, Innovation, Integrity and In Touch.  Turnover in 2014/15 was £10.3bn and the company is listed on the London Stock Exchange.

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